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Twice Upon a Time is Hiring!
We have received funding to review our service delivery model and to identify new ways of making an impact in our community. If you have experience consulting with stakeholders and working with not-for-profit organizations, this position may be for you. Please see the posting below for more information about the role and how to apply.
Contract Available – Project Coordinator
Project Overview: Twice Upon a Time/Il était deux fois is undertaking a project to create a new service delivery plan. This includes: a review of the program delivery capacity and results pre and during the pandemic; recommending metrics to determine which programs and service channels require maintenance, strengthening or termination; recommending how many volunteers could be required and cost of service options being recommended for future service; consulting with current and potentially new service delivery partners under direction of assigned board member; recommending improved processes for volunteer recruitment, training and retention; and recommending improved processes for service delivery partner liaison and communications. The project must be concluded no later than May 31, 2024.
Position Description: the contractor will report to a Service Delivery Plan Committee Lead which reports to the Board of Directors. Working under the direction of the Service Delivery Plan Committee Lead, the successful candidate, working from a home office, will undertake the following:
Duties and Responsibilities:
- Prepare and administer a survey of pre-pandemic, during pandemic and current service delivery partners and their volunteers/staff
- Prepare and administer a survey of Twice Upon a Time volunteers
- Prepare and administer survey of a representative sampling of a variety of clients served by Twice Upon a Time, either directly or through service delivery partners
- Analyze and report on findings of both surveys to Service Delivery Plan Committee
- Make recommendations on any changes required in any training and/or orientation of volunteers and service delivery partners
- Prepare draft and final service delivery plan options for review by the Committee
- Assist in preparing communication tools for communication of new service delivery plan to clients, partners, donors, volunteers and other interested stakeholders
Qualifications: The successful candidate must:
- Have knowledge of and experience in survey techniques, report writing and consulting with internal and external groups
- Have knowledge of and experience with the not-for-profit sector
- Have experience with and able to communicate effectively with a wide variety of individuals and organizations
- Be highly organized and self directed
- Be able to work from a home office with capacity to house project documents within Twice Upon a Time’s repository during the term of the project
- Be computer literate with knowledge of both MS office and Google suites of tools
- Must be able to work in English; ability to work in French an asset
Reports to: Lead of the Service Delivery Plan Committee; this committee reports directly to the Board of Directors of Twice Upon a Time.
Contract Fee: Payments will be determined by an agreed upon series of deliverables. This contract is valued at approximately $10,000. This project will end no later than May 31, 2024.
Application submission: Please submit a cover letter, CV and three references to vicepresident@twiceuponatime.ca, no later than August 15, 2023.
